"We asked for help from the TAT for the extra computers. ""At least 36,000 people pass through immigration service every day; both departures and arrivals. There are fewer problems with arrivals than departures, which are at a peak between 8pm and 9pm, with many tour groups departing at about the same time," said Arkhom, adding that while there were 34 immigration counters in the departure area, only 13 of those counters even had a computer. "On average there will be 15 immigration officers on duty at any one time, working in 6-hours shifts, which should be enough," he said.Arkhom said that he was pleased with the overall readiness of the new terminal, despite the initial teething problems and failure to meet the promised opening date. "The check-in space is large, signs are in multiple languages, the baggage system is working well and the waiting area is expansive with the addition of the new gates," he added.

Source: The Nation Bangkok September 26, 2016 10:18 UTC