Twitter’s interim resident grievance officer for India has stepped down, leaving the micro-blogging site without a grievance official as mandated by the new IT rules to address complaints from Indian subscribers, according to a source. The source said that Dharmendra Chatur, who was recently appointed as interim resident grievance officer for India by Twitter, has quit from the post. The big social media companies are mandated to appoint a chief compliance officer, a Nodal Contact Person and a resident grievance officer. In the meantime, the microblogging platform had appointed Chatur as interim resident grievance officer for India. Twitter now displays the company’s name in the place of grievance officer for India with a US address and an email ID.

Source: The Hindu June 27, 2021 14:03 UTC