American social media giant Twitter has till Thursday to inform the Delhi high court as to when it will appoint a resident grievance officer in compliance with India's new Information and Technology (IT) rules. On June 6, the high court pulled up the micro-blogging company over the non-compliance of the new guidelines, which mandates every social media company in the country to have a resident grievance officer (RGO), chief compliance officer, and nodal contact person. Hearing the case against Twitter, Justice Rekha Palli also took note of the fact the court was not informed about the earlier interim appointment of the resident grievance officer (RGO). On June 27, the company's interim resident grievance officer in India, Dharmendra Chatur, resigned amid differences with the central government over the new norms. The petition against the San Francisco-headquartered company was filed in the Delhi high court on May 28.
Source: Hindustan Times July 08, 2021 01:09 UTC