The incident report details the attempt of an officer identified as James Long to remove Dr. Dao from the flight. The release included personnel files for all of the officers involved, including Officer Long, Officer Steven L. Smith, Officer Mauricio Rodriguez Jr. and Sgt. Officer Long and Sgt. Two complied, but Dr. Dao refused, saying he had patients to see the next day. Advertisement Continue reading the main storyMultiple passengers made videos of the physical confrontation that followed, in which Dr. Dao was dragged down the aisle by his arms.
Source: New York Times April 25, 2017 15:58 UTC