HustleThis skill is vital in times of crisis for both employers and employees because emotions drive behaviourResearch shows people who are high in emotional intelligence (EQ) make better leaders, and now more than ever, because of the Covid-19 pandemic, the workplace calls for more emotional intelligence. Maybe once-upon-a-time there was little need to actively learn the skills of emotional intelligence, but in this world of growing complexity, EQ has become an essential skill,” says Mucha Mlingo, an award-winning emotional intelligence practitioner and founder and chief changemaker at PTS Africa. According to Mlingo, emotional intelligence is being more aware of your emotions and navigating said emotions successfully. She offers her three top tips for steering your company through a crisis using emotional intelligence.“An anxious leader transmits anxiety to the team. “Individuals lacking in self-awareness will struggle to lead effectively.”“We haven’t had a public health crisis of this scale in our lifetime, and it will need both head and heart to successfully navigate this crisis.

Source: Standard Digital June 03, 2020 07:07 UTC