Virgin Media said that there is a known issue - with London and Greater London affected by the outage. A Virgin Media spokesperson said: “We’re aware that some customers in parts of London are experiencing an issue with their broadband. We are working as quickly as possible to restore services and apologise to those affected.”If you're having issues in your area, you can use the Virgin Media service status tool to check your connectivity. Virgin Media has 3.2million customers, including around 6million broadband subscribers. Virgin Media is signed up to the Automatic Compensation Scheme which makes it easier for customers to get money back when their service goes wrong.

Source: Daily Mirror June 25, 2020 09:00 UTC