By LoadstarEditorial 13/12/2023THE WALL STREET JOURNAL reports:Ryan Petersen started freight forwarder Flexport with the goal of bringing digital tools to the shipping business. A decade later, he says picking up the phone can be just as important as rolling out new technology. Petersen returned to day-to-day operations at the 10-year-old company in September after his handpicked successor, former Amazon.com logistics executive Dave Clark, resigned. San Francisco-based Flexport’s revenue fell dramatically this year as shipping prices and volumes cratered from pandemic-driven highs—the company isn’t profitable.

Source: Wall Street Journal December 14, 2023 13:22 UTC