But what really set him apart from most of the other professionals I’ve known over the years was his remarkable emotional intelligence. Daniel Goleman, a psychologist and science writer for the New York Times is often credited with popularizing the idea of emotional intelligence. Cornelia Roche: There are times when there seems to be a disconnect between what people want in a leader and the way leaders act in real life. Cherniss: Psychological stressors within the organization are a major impediment to using emotional intelligence. They also can include emotional intelligence as one of the explicit criteria in recruiting and selecting people for leadership positions.

Source: Forbes August 18, 2020 06:56 UTC