Fraudsters have been posing as airline workers and calling British holidaymakers to demand payment for a 'seat guarantee' on the plane. The scam involves holidaymakers being called up by someone pretending to represent a major UK airline. The caller then typically claims there is a problem with the passenger's seat selection, often blaming a 'system glitch' and offers to secure preferred seats over the phone. Several holidaymakers have shared their experiences of the scam with the platform anonymously. 'Airlines do not typically call customers out of the blue to take payment for seat reservations.
Source: Daily Mail February 24, 2026 14:36 UTC