In December 2018, a Greyhound bus traveling from San Francisco to Los Angeles burst into flames. In October 2018, Erica M. (last name redacted for privacy reasons) was traveling from Atlanta to New York on a Greyhound bus with her two toddlers. He booked his Greyhound bus ticket one week in advance. His ticket said his bus would be with a third party — a bus carrier that Greyhound contracted with. But — and this is important — he paid Greyhound, booked on Greyhound, and had a ticket issued by Greyhound.

Source: Forbes March 16, 2019 20:03 UTC