These days, banks take bad haircuts, but here is one instance when a company, ITC Ltd, has a bad haircut, not to a bank, but to a customer who is a model. The person whose tresses suffered at the hands of the bad snipper not once but twice, took ITC to the highest court, asking for hefty damages. But the apex court, regardless of its empathy, has ‘law’ to consider. The commission awarded her ₹2 crore, which ITC challenged at the Supreme Court. Once deficiency in service is proved, then the respondent is entitled to be suitably compensated under different heads admissible under law.

Source: The Hindu February 16, 2023 04:50 UTC