You don't have to look very far to see a world of optimism in the fields of artificial intelligence (AI) and machine learning (ML). And while much of the optimism is well-founded as new applications for AI begin to gain traction in the workplace, noticeably absent are AI tools for front-line and information workers. But those examples of AI represent a closed approach to delivering AI solutions to a passive audience. In order to get past the hype stage of artificial intelligence, frontline workers must be able to use AI to their own advantage. Certainly, there are great examples and use cases outlining artificial intelligence in the workplace.

Source: Forbes January 22, 2019 12:11 UTC