Complaints in the second quarter of the year were running at 526 per million passengers carried. said Norwegian was the UK’s most delayed airline in the year to June with 2.4% of its flights suffering a severe long-haul delay. Other Norwegian customers have complained of schedule changes, long delays in paying refunds, and a failure to pay EU delay/cancellation compensation that is worth up to €600 (£533) a passenger. A spokesman for Norwegian says: “Norwegian carries 33 million passengers annually to 50 destinations worldwide. “I will never book a flight with Norwegian again, and would warn others of the risk they take by doing so.

Source: The Guardian November 03, 2018 06:56 UTC