“There is little doubt that performance reviews need to change,” says Petra Wilton, policy director at the Chartered Management Institute. The more frequent check-ins provided feedback, guidance and “snapshots” of progress, giving staff more chance to reflect and improve. “When you actually make performance about the performer, not about the judge ... that performance actually increases,” says Goodall. The company is also running pilots using AI to improve the clarity of written reviews and develop more constructive feedback. What do I need to do to progress?’ By asking colleagues to reflect on performance and what help they need, [managers] can align perspectives and ensure they feel supported.” – Copyright The Financial Times Limited 2026

Source: The Irish Times April 10, 2026 19:03 UTC