“I’m currently in a nightmare situation with Sky and I’m really hoping your expertise can help remedy the situation,” starts a mail from a reader called Colette. The Sky customer service person asked would I be interested in their new high speed fibre broadband service. We are now in stuck in a conflict situation between Sky and the third party they subcontracted the job to. We have completed the relevant forms and are following Sky’s complaints process however no one from Sky is contacting us. If you can help is any way to resolve this nightmare situation we would be hugely grateful.”We got in touch with Sky.

Source: The Irish Times February 03, 2020 00:56 UTC