Sarah claimed she waited months at a time and regularly tried to chase up blood test results, ultrasound referrals, and Fertility Associates referrals while under Health Hub Project’s care. With the help of the HDC, Sarah wants Health Hub Project to be “revamped” to make sure other people don’t get lost in the system. In 2019, Sarah, 22, had been struggling to conceive and chose Health Hub Project as a GP because it had a short wait time. The doctor sent the referral to Fertility Associates quickly, where she was also finally given an ultrasound. Health Hub Project declined to comment on the alleged missing medical records.

Source: New Zealand Herald February 24, 2026 19:02 UTC