American Airlines has apologized to a South Carolina woman who was removed from a recent flight over concerns regarding the rare genetic skin disorder that affects both her and her baby son. On Feb. 28 – which happens to be Rare Disease Day – Jordan Flake and baby Jackson boarded an American Airlines flight from El Paso, Texas, to Dallas, to visit her military husband before his deployment, Fox Carolina reports. Soon after, Flake claims that an airline staffer approached her (on behalf of the American Airlines crew) about her "rash" and questioned if she had a letter from a doctor allowing her to fly, as detailed in a now-viral Facebook post. “I explained to him that it was called Ichthyosis and it was a genetic skin condition. “Our goal at American Airlines is to create a welcoming environment for all of our customers.

Source: Fox News March 02, 2019 18:13 UTC