As air travel demand increases, a vast majority of flight attendants say they have dealt with unruly passengers, and nearly 1 in 5 experienced a physical incident, including shoving, kicking seats and harassing flight crews at airports, according to a survey of flight attendants released Thursday. of Flight Attendants-CWA conducted the survey of nearly 5,000 flight attendants across 30 airlines to pressure airlines and government officials to take stronger measures against passengers who verbally or physically abuse flight crews. Most said they have not seen efforts by airlines to address the rise in unruly passengers, according to the survey. The survey of flight attendants confirmed that mask compliance, alcohol and routine safety reminders were the primary cause of unruly behavior. We need real consequences if flight attendants are ever going to feel safe at work again.” The report did not identify the airline where that flight attendant works.

Source: Los Angeles Times July 29, 2021 15:02 UTC