It has been on the horizon for some time, but 2017 is poised to be the first time that bots at work are natural parts of our everyday workflow. Don’t be mistaken, AI has a ways to go, and could accelerate at an unpredictable pace as bots gather more data. But people’s hesitancy about committing to bots at work, and questions around the effectiveness of these tools, will gradually melt away. As businesses move from email to messaging, all of the software you use for work will connect with the most pervasive for-work messaging products. Application vendors start to build in voice and messaging interfaces into their products, leveraging research from Google, Microsoft and others.”

Source: Forbes January 17, 2017 13:23 UTC