Why was no testing of the new portal done before its launch, Senior Congress leader Shashi Tharoor askedSenior Congress leader Shashi Tharoor on July 6 attacked the Centre over the glitches in the new Income Tax portal, alleging that even after spending ₹4,200 crore on it, the government had “failed” to make it user-friendly and created a “mess” instead. “Not clear why the government chose to change the income tax portal in June. Hitting out at the government, he asked what was the need for a new income tax portal when the old portal was running smoothly for years and why was the portal switched at peak time, when income tax payers usually file their returns and claim refunds. Why was no testing of the new portal done before its launch, Mr. Tharoor asked. This is a replay of the chaos with the GST portal, Mr. Tharoor added.
Source: The Hindu July 06, 2021 06:33 UTC