But speaking as a professor of operations management, I think an underappreciated problem is how homeless service providers – mainly nonprofits – measure success. Homeless service providers often tout their effectiveness in terms of meals served, beds provided or classes offered, research has shown. It’s surprisingly uncommon to see homeless service providers measure impact related to reducing homelessness – that is, whether the people served have become self-sufficient and are no longer homeless. To be clear, homeless service providers are making remarkable contributions to communities across the U.S., and my intention isn’t to criticize them. A better path for homeless service providersHow can nonprofits measure impact in the context of homelessness?

Source: Washington Post July 30, 2024 02:43 UTC