Using artificial intelligence (AI) can perhaps solve this problem. Often times, the failure of even the smallest of components can cause a complete business service outage. For a business service to operate flawlessly, all the components in multiple cloud/data center (DC) locations need to be monitored, managed, alerted, maintained, and acted upon in real time. However, a quick look at downdetector.com shows that enterprises big and small have all had major and frequent IT outages. Infusing AI into enterprise ITOps (known as AIOps) can help solve the above problem.

Source: Forbes February 08, 2020 13:30 UTC