An illustration is projected on a screen during the “AI for Good” Global Summit, held in Geneva on June 7, 2017. “It’s something that we’d like to move toward and to do a better job of covering and then to be able to ⁠better support platforms,” Taylor said in an interview, adding that no timeframe has been set. Once the AI detects signs of a potential mental health crisis, it routes the user to ThroughLine, which matches them with an available human-run service ​nearby. The breadth of mental health struggles that people disclose online has exploded with the popularity of AI chatbots, and now includes dalliances with extremism, he added. “If you talk to an ​AI and disclose the crisis and it shuts down the conversation, no one knows that happened, and that person might still be without support,” Taylor said.

Source: Bangkok Post April 02, 2026 14:02 UTC