Is Vanguard’s Success a Problem? Some Customers Think So - News Summed Up

Is Vanguard’s Success a Problem? Some Customers Think So


Louise Robbins bought shares in an exchange-traded fund last Friday afternoon as markets fell, knowing that she had enough money in her Vanguard Group settlement fund to pay for the trade. Tuesday morning, the 60-year-old Boston book editor received an erroneous email saying her settlement account didn’t have sufficient funds to pay for the transaction. A Vanguard spokesman confirmed that other retail clients received similar messages and the problem would be resolved without customers having to take any action.


Source: Wall Street Journal March 29, 2018 12:00 UTC



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