“The pain-points of healthcare hasn’t been solved over the years which has led people to start ignoring their health or self-medicating which poses more threats,” says Saurabh Arora , founder of Tiger Global backed healthcare startup Lybrate Aiming to change this behavioural pattern and become the Quora of healthcare, Lybrate was founded by former Facebook and Snapdeal employees Saurabh Arora and Rahul Narang respectively in 2014. In a span of two years, the platform has garnered over 1lakh doctors and currently facilitates over 5 million interactions monthly.Inspired by Facebook’s way of communication, Lybrate first introduced Healthfeed. The healthfeed shows anonymous users posting questions which are answered by the verified doctors on the platform.Now to make the feed more relevant and automated, Lybrate built its machine learning algorithm in a span of 8 months, thus removing the need of human intervention. In healthcare, what usually tends to happen is misunderstanding about a problem or unable to identify the right problem which eventually leads the patients to select a wrong expert.To solve this challenge, the platform first asks the query from the user and then dissects it. Based on more than 15 parameters like longevity of the problem, affected organ, how serious is the situation, age, the platform understands the problem thoroughly and the shows the selected list of doctors who have expertise in the specific area.
Source: Economic Times November 29, 2016 03:59 UTC