This is why business leaders need to adopt new omnichannel strategies in order to succeed. In the ensuing years, business leaders adopted omnichannel strategies as part of overall digital transformation plans. Now, companies are compelled to revisit, if not adopt, new omnichannel strategies based on new consumer behaviors and demands. In fact, Shopify has observed shifting consumer behaviors that require companies to tweak their omnichannel strategies. These trends point to the urgent need for retailers to adopt new omnichannel strategies.

Source: Manila Times February 18, 2022 01:13 UTC