It also apologised to the public for letting them down regarding the quality of the service provided. SDHB chief medical officer Dr Nigel Millar expressed regret and admitted there had been a total failure to manage the service. Thirty affected patients had been identified in the 2015-16 year, and four patients identified in an adverse events report the previous year. The number of patients overdue for a follow-up appointment has reportedly reduced to more than 3400. Patients’ sight cannot be restored, but public confidence must be.

Source: Otago Daily Times May 19, 2017 19:02 UTC