“Today, the way of doing SME lending business must change. Our active accounts should account for 25 per cent of our total SME clients,” he said. Active transactional accounts at SCB currently stand at 10 per cent. “We will not benchmark SME business in terms of outstanding loans, because more lending [to the segment] could mean more non-performing loans. The bank has therefore found it crucial to evaluate the value of customers in order to treat them better, he stressed.

Source: The Nation Bangkok December 02, 2016 18:05 UTC