Guidance issued last month by NHS England says patients should be encouraged to go onlineGPs have come out against government plans to curb face-to-face appointments in favour of video consultations even after the vaccination programme has been completed. New NHS guidance says that about a third of all patients’ requests can be addressed using online messaging. It suggests that family GPs embed a system of “total triage”, so that anyone wanting to meet their doctor in person must have an appointment online or by phone. SponsoredThe guidance makes clear that anyone deemed in need of a face-to-face appointment should still receive one but instructs practices to make the “total triage” system the default mode. Guidance issued last month by NHS England, seen by The Daily Telegraph, says that when a patient calls, they should be encouraged to go

Source: The Times May 12, 2021 23:37 UTC