We know the true power of small talk behind all the big talk. Yet, sometimes, it’s small talk that gets in the way of bringing new people with you. Seemingly innocuous small talk can go awry when leaders and team members forget to put themselves in the newcomer’s shoes. Leaders and teams that use smart, inclusive small talk set the tone for the entire organisation. In a business landscape where innovation depends on psychological safety and collaboration, our céad míle fáilte is a strategic asset.

Source: The Irish Times February 26, 2026 12:09 UTC