Thai Immigration Bureau rebuffs viral complaintsListen to this articleThe Immigration Bureau (IB) has dismissed viral complaints about crippling queues at Suvarnabhumi airport, saying officers clear passengers within 30 minutes, even during peak holiday traffic. The post has sparked widespread criticism of airport immigration services. From 10am to 5pm, inbound passenger numbers never fell below 4,000 per hour, with more than 85,000 passengers passing through Suvarnabhumi airport over the day. In practice, passenger congestion occurs only at certain peak times, and Suvarnabhumi Immigration generally processes arrivals within 30 minutes, in line with operational standards. He added that long immigration queues are common worldwide during peak seasons.

Source: Bangkok Post January 02, 2026 09:11 UTC