Amazon recently launched "Chime," a new video conferencing and business communication service which is built on top of Amazon Web Services. While the video conferencing space is already crowded with several players offering similar services, Amazon believes that users are not satisfied with any of the options currently available. Amazon is looking to offer a product which resolves the current issues of bad audio/video, high cost and difficulty in usage. While the business communication market appears to be over-crowded, there is scope for a player which provides a reliable communication service with advanced features and at a reasonable cost. which would likely complement its web services division, driving profitability for the company in the long term.

Source: Forbes February 17, 2017 20:03 UTC