In reality, matatu operators are loading their vehicles to their usual capacities, sometimes beyond that. The economic downturn brought about by Covid-19 pushed matatu operators into hard times, further pressing them to break traffic laws just to break even. The cessation of movement between the five counties of Nairobi, Machakos, Kiambu, Nakuru and Kajiado and the rest of the country made the situation very difficult for public transport operators. With so many options available to customers, matatu operators cannot increase their fares as they wish. A sharp rise in the price of fuel in February and March intensified the pressure on matatu operators.
Source: The Star May 10, 2021 03:00 UTC