"Overall, I think the service in New Zealand is good,'' she said yesterday. "I always tip for excellent service and encourage others to too if we want standards to continue to improve. The association thought good service should be recognised, although whether it should be mandatory was another discussion. She said tipping was a good incentive for staff, and customers should be encouraged to do so. Hospitality New Zealand advocacy and policy manager Dylan Firth said tipping was becoming more common in New Zealand and customers should be encouraged but not obliged to tip for good service.

Source: Otago Daily Times May 22, 2017 21:00 UTC