They claim they received no word from flight operator TUI for three hours, with their flight scheduled at 4.10pm. The airport authority has confirmed a man was taken away by police on Thursday after Flight BY32 had to land there at 11.55am local time. The couple, from just outside Nottingham, have been rehoused in a room at hotel Sandos Finesterra with a couple of strangers as they wait to come home. Referring to the two women who they are sharing with she said: "We don't know them and they don't know us. "There was a major incident with a guest onboard the LGW flight today which resulted in the flight being diverted to Canada.
Source: Daily Mirror January 31, 2020 18:00 UTC