Some companies have seized on new tools built on artificial intelligence to monitor their employees. "The enthusiasm for these tools has increased since we started the Zoom life with the beginning of the pandemic. The challenge for AI apps is sorting through the variability of human responses. "I think it's extremely problematic to be surveilling and monitoring employees that way, because this will then imply that it will be in the employee's records," Tekin added. Truly empathetic managers, though, will not rely on digital tools to perform the humanistic portion of their jobs.

Source: The Star March 30, 2021 03:01 UTC