The committee report does not specifically mention the IndiGo crisis but highlights the mass flight cancellations in December. The pilot shortage is not merely a problem of quantity but a systemic structural deficit, the committee has observed. Rights prodThe committee has also underlined the absence of a comprehensive, statutory passenger rights framework in India comparable to those in other big aviation markets. A formal passenger rights charter, backed by an enforceable compensation framework, is overdue for a market dealing with more than 350 million passengers annually, it says. It has recommended that the ministry prepare a comprehensive passenger rights charter, enforceable through statutory provisions under the Bharatiya Vayuyan Adhiniyam 2024.
Source: The Telegraph March 30, 2026 11:26 UTC