Vijay Singhal, Additional Municipal Commissioner (eastern suburbs) and in charge of Cleanliness Survey 2018 said that the feedback from residents will help BMC to improve cleanliness standards. Singhal said that residents can register their complaints through the Swachhata-MoHUA App which will aid fast redressal of complaints. "The complaint made through the Swachhata-MoHUA App will be addressed within 12 hours. The BMC has made provisions for a separate control room to monitor complaints received through the app," said Singhal. Civic-related issues like garbage dumps, dead animals, cleaning of public toilets and water supply can be resolved through the app.

Source: dna December 08, 2017 01:28 UTC