New York (CNN Business) Walmart is attempting to solve one of the biggest pain-points of online shopping — the dreaded return — with a new service. FedEx FDX The retailer announced Monday that it will pick up items shipped and sold by Walmart.com from customers' homes through a new partnership with. Walmart said the "incredibly convenient" option is free and will remain in place beyond the busy holiday shopping season. To use the new service, called "Carrier Pickup by FedEx," customers have the initiate return process on Walmart's website or app, schedule a date for pickup and print a label. The new shipping options comes as Walmart's US online sales soared 79% in the most recent quarter, signaling that it's in the midst of another strong holiday season especially as people shift their habits online during the pandemic.
Source: CNN December 21, 2020 12:22 UTC