How businesses build customer loyalty
Failure of NITELNITEL failed in its bid to play in a competitive environment because it had failed over the years to build customer loyalty. Building customer loyaltyThe key to sustainable success for any company is customer loyalty. Customer loyalty, which is borne out of consistent need satisfaction, results in customer retention. Develop a strong customer service cultureYour customer service personnel are the face of the company. Since the customer is always right, a customer service personnel should recognize that he has no business pointing it to the customer that he is wrong.
Source:Nigerian Tribune
December 20, 2021 00:01 UTC
‘Buhari didn’t breach any agreement with Tinubu’, VON DG faults Akande’s claim
The Director-General, Voice of Nigeria, Mr Osita Okechukwu, says there was no agreement to makethe national leader of the All Progressives Congress, Asiwaju Bola Tinubu, the running mate of the President, Major General Muhammadu Buhari (retd. A former interim National Chairman of APC, Bisi Akande, had claimed in his book, ‘My Participations’, that Buhari in 2014 promised to make Tinubu his running mate in exchange for his support at the APC primaries. Akande wrote that Buhari reneged on his promise after some governors raised objections. “All I know is that there was a raging debate on the proprietary of Muslim/Muslim ticket as to whether it can guarantee the victory of the APC at the 2015 presidential election. “This was what to the best of my knowledge which denied Tinubu the Vice Presidential slot and not the scanty insinuation of breach of the agreement.
Source:Punch
December 19, 2021 23:00 UTC
Ekiti commissioner resigns, joins gov race
Ekiti Commissioner for Infrastructure and Public Utilities, Mr Bamidele Faparusi, has resigned his appointment to contest the state’s 2022 governorship election. Faparusi conveyed his resignation to Governor Kayode Fayemi in a letter dated December 14 and was acknowledged on December 17. Faparusi had been a strong proponent of power shift to the Ekiti South Senatorial District. “I once again reaffirm my loyalty to you and my commitment to the progress of our great party and Ekiti State. Secretary to the State Government, Biodun Oyebanji, left the cabinet two weeks ago following a directive by Gov.
Source:Punch
December 19, 2021 21:40 UTC
Bandits attack Kaduna villages, kill 20, raze houses, vehicles
The Kaduna State Commissioner of Internal Security and Home Affairs, Samuel Aruwan, said some bandits have invaded three communities in the Giwa Local Government Area of the state, killing at least 20 persons. The commissioner gave the names of the attacked communities to include Kauran Fawa, Marke, and Riheya. Aruwan, who was not specific on when the attack took place, also said several houses, vehicles, and other valuables estimated in millions of naira were destroyed by the hoodlums during the attacks. The Commissioner, who stated this in a statement titled, ‘Over 20 killed, property destroyed by bandits in Giwa LGA’, on Sunday, said, “The Military and Police authorities have reported to the Kaduna State Government that over 20 citizens were killed during attacks by bandits on several villages in Giwa local government area. “According to the report, bandits attacked Kauran Fawa, Marke and Riheya villages in Idasu, Giwa LGA, leaving more than 20 residents dead as of the time of this update.
Source:Punch
December 19, 2021 18:12 UTC
Police tackle new trend of kidnapping in Taraba, arrest 11 suspects, recover AK-47 rifles
The Operatives of the Nigeria Police Intelligence Response Team, working with the Taraba State Police Command, have arrested a total of 11 notorious kidnapping suspects in Taraba State. The suspects were arrested for their complicity and roles in the recent trend of kidnapping incidents in Taraba including the kidnapping of serving personnel of the Nigeria Customs Service, kidnapping of a relative of the Emir of Jalingo and the killing of a Police Sergeant in Jalingo, the Taraba State capital. He listed the suspects as Luka Adam, Shuaibu Nuhu, Moses Amos, Peters Mashi, Ahmadu Mallam, Adamu Mohammed, Dahiru Mallam Dalha, Gambo Isah, Sanusi Ahmadu, Mallam Mohammed Mauludu and Ibrahim Idi, all indigenes of Taraba State. “The Police in the course of investigations equally identified and raided various criminal hideouts where kidnap victims are usually kept. While cache of weapons and other incriminating items were recovered from the hideouts, all the kidnap victims held hostage at the various hideouts were carefully and successfully rescued unhurt and reunited with their families.
Source:Punch
December 19, 2021 17:06 UTC
54gene launches diagnostic arm to boost patient health outcomes
54gene, the health technology company advancing African genomics research for improved global health outcomes, has announced the launch of its diagnostics subsidiary; 7RiverLabs. “With the range of tests 7RiverLabs offers, millions of Africans can begin to take greater control of their health. Physicians will now be able to detect and prevent diseases earlier thereby helping to improve patients’ treatment outcomes and quality of health. Viral Voice Note On WhatsApp Billing FalseClaim: A viral WhatsApp voice note, purportedly made by the director and CEO of WhatsApp, claims users will have to start paying for WhatsApp services. Verdict: The viral WhatsApp voice note claim is a hoax.
Source:Nigerian Tribune
December 19, 2021 17:03 UTC
Passive income is the future: HUH Token and EverGrow lead the way | The Guardian Nigeria News - Nigeria and World News
Though that all sounds good and well, why would you want to choose HUH Token and EverGrow for this? Let me explain a little more about the altcoins HUH Token and EverGrow…HUH, For The Long Run? HUH Token launched earlier this month and has already seen an amazing growth pattern in such a short space of time. HUH Token have far-reaching aims of platforms like MetHUH, which allows HUH Token holders to be rewarded for something as simple as complimenting someone’s attire. Or you can find both EverGrow and HUH Token on sites like Coinmarketcap.com, Coingecko.com, Poocoin.com, PancakeSwap to name a few.
Source:The Guardian
December 19, 2021 14:12 UTC
Tinubu advised to drop his presidential ambition and support southeast candidate
The Director General of Voice of Nigeria (VON) and foundation member of the APC, Osita Okechukwu said the APC and the southern region would be united if Tinubu supports an Igbo candidate with his resources. The former governor of Lagos state recently affirmed the rumour that he is nursing a presidential ambition, when he said he won’t turn down calls from Nigerians to contest for the highest office in the land. The APC chieftain further said he would make his intention known on the 2023 presidential race after consulting his friends and other critical stakeholders in the polity. But Okechukwu in a statement on Sunday, December 19, 2021, believes that for the sake of unity, it is better for Tinubu to support a young Igbo candidate. He said, “If one is consulted by our national leader, His Excellency, Asiwaju Bola Ahmed Tinubu, on whether he should run or not for the exalted office of the President of Nigeria in 2023, my candid advice will be that he should use his abundant Almighty God’s endowment to unite the APC and unite the South and by extension our beloved country, by backing a candidate from the southeast.”
Source:The Guardian
December 19, 2021 13:37 UTC
We’ll approve Tucano jets deployment against bandits – Reps
The committees of the House of Representatives on military affairs have backed the Federal Government to deploy A-29 Super Tucano fighter jets against bandits following their declaration as terrorists. The fighter jets were, however, sold to Nigeria on the condition that they would be strictly used against terrorists. ), to designate bandits, who have dominated the North-West and parts of the North-Central geopolitical zones and their sponsors, as terrorists. The Chairman of the House Committee on Defence, Babajimi Benson, was asked by our correspondent if the coast was now clear for military to deploy Tucano jets against the bandits. If all that are in place, we have met all the legal requirements to be able to deploy the jets against terrorist organisations.
Source:Punch
December 19, 2021 12:41 UTC
Protecting yourself from cybercrime
I once met a young man who had been a victim of cybercrime. Perhaps, due to their having less experience with modern technology, elderly individuals are usually thought to be the ones more vulnerable to cybercrime. Even worse, they are the least likely to report a cybercrime unlike members of the older generations. Since cybercrime is a problem created by unscrupulous people using technology, it is not out of place to deploy similar strategies in order to tackle the issue. Thus, it is in everyone’s best interest to fight against all forms of cybercrime.
Source:Punch
December 19, 2021 06:46 UTC
Four Crypto Mistakes That Can Have Disastrous Consequences The Guardian Nigeria News
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Source:The Guardian
December 19, 2021 06:09 UTC
Electoral Bill: We’ve advised Buhari accordingly —Malami
As the constitutional timeline for President Muhammadu Buhari to accent to the Electoral Act Amendment Bill expires today, office of the Attorney General of the Federation (AGF) and Minister of Justice said it has officially written its legal opinion to President Buhari on the Bill. The Senate also passed the harmonised version of the Electoral Act (Amendment) Bill, 2021. The passage followed the consideration of the report of the conference committee of the Senate and House of Representatives on the bill. The Senate President, Ahmad Lawan, on October 13, constituted a seven-man conference committee to meet with their counterparts in the House to harmonize the differences in the Senate and House versions of the bill. CLAIM 1: A Twitter user claims UNICEF said any efforts to block children from accessing pornography might infringe their human rights.
Source:Nigerian Tribune
December 19, 2021 04:44 UTC
UN unearths $22b untapped export potential in Africa | The Guardian Nigeria News - Nigeria and World News
The United Nations Conference on Trade and Development (UNCTAD) has revealed that Africa’s current untapped export potential amounts to $21.9 billion, equivalent to 43 per cent of intra-African exports. UNCTAD, in its latest report on ‘Economic Development in Africa’ said an additional $9.2 billion of export potential could be realised through partial tariff liberalisation under the African Continental Free Trade Area (AfCFTA) over the next five years. “To unlock the untapped potential, various intra-African non-tariff barriers including costly non-tariff measures, infrastructure and market information gaps, need to be addressed. This requires joint efforts under the AfCFTA,” it stated. UNCTAD Secretary-General, Rebeca Grynspan, said: “AfCFTA has immense potential to spur economic growth and transform the continent’s development prospects if additional measures are taken to realise and fairly distribute its many potential benefits, as these gains will not come automatically.
Source:The Guardian
December 19, 2021 04:37 UTC
Rift among members stalls professionalisation, aggravates unemployment – NISLT | The Guardian Nigeria News - Nigeria and World News
The Nigerian Institute Of Science Laboratory Technology (NISLT), has deplored the unending acrimony between its members, stressing that the disposition was inimical to the actualisation of the common goal of the profession, and significantly slowed down the pace of professionalisation. It has also expressed dismay at the rift between members of the NISLT, and members of the Medical Laboratory Science Council of Nigeria (MLSCN). For a while now, some dissatisfied members of the association have been at daggers drawn with the body over the latter’s alleged failure to address some of their concerns timeously. But in responding to this and other niggling challenges affecting the practice in the country, Gbadegesin stressed the need for aggrieved members to burry their hatchets and work together for the realisation of the common goal of the science laboratory technology profession. He also assured that the rift would be brought before stakeholders of the two bodies for a lasting solution, while NISLT members were advised to concentrate on other areas of science laboratory profession, rather than areas that have to do with clinical or medical profession.
Source:The Guardian
December 19, 2021 03:01 UTC
Setting goals for 2022 (II)
Last time we began looking at goal setting. If you set goals and go after them with all the determination you can muster, your gifts will take you places that will amaze you. Goal setting helps us foresee our future and make plans how to arrive at that future. When you stop to set goals and think about what you want, you break out of auto-pilot and start living a life of your conscious creation. Top achievers understand the basic skills for setting and reaching their goals, every time!
Source:Nigerian Tribune
December 19, 2021 02:38 UTC